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Permissions & Access Levels

When giving users access to a particular Web Tracks module you will select the access level to the module.  The Access Levels available are:  No Access, Restricted Access, Normal Access, and Full Access.  You can also choose whether or not the User has 'Delete Permissions'.   These access levels can restrict or enable whether or not a user has the rights to add records to related tables and whether or not the user can view items they do not 'own'.  Anytime you give a user permissions that require a Web Tracks User License you will need to make sure that you have an available license.  You can easily view how many user licenses are being used by opening the user list and selecting the 'Web Tracks Licensed' radio option.

To open the permissions for a specific user you need to edit their user record.  To open the user list click the 'Admin' menu, Lookup Tables -- Users.  Edit the user and then switch to the 'Permissions' tab.

ACCESS LEVELS

Administrative Access
Certain areas within Web Tracks are available only to Administrators.  They include...

• Deleting Reports & Graphs
• Managing User Accounts, Permissions and Related User Tables
• Configuring Email Settings
• Dashboard Objects
• Application Settings
• Modifying Field Translations
• Database Maintenance
• Web Tracks License & Registration

NOTE: There must be at least one Web Tracks Administrator in each database.

Web Tracks Access
This defaults to true for every user. 

Granting a user 'Web Tracks Access' does not require a named user license. 

Uncheck this option if you wish to explicitly deny access to the Web Tracks Interface for a specific user.

MODULE LEVEL PERMISSIONS 

* Users with 'No Access' to Help Desk Permissions may access the application as an end-user to submit help requests and search the knowledge base.   Users setup in this manner do not require a Web Tracks User License.

See also